Orders
Our warehouse may take 2-3 business days to pack up and ship out your order. You will receive an email with tracking information shortly after the order is shipped.
We have promotions for certain products from time to time, during which you can get a discount. We will also send you an email when the promotion is in progress.
Once your order has been placed, our warehouse automatically receives the order and begins fulfillment. Our warehouse may take 2-3 business days to fulfill and ship out your order. Tracking information will become available shortly after the order is shipped.
Do not worry if your tracking number does not show a lot of movement for the first couple of days after you receive your tracking information. Your order has shipped, but the tracking information will not show detailed information until the express carrier has the package.
If you'd like to edit or cancel your order, please reach out immediately at support@anchoihome.com. Whether it's a product change, address change, or cancellation request, our order processing starts promptly after purchase, so we cannot guarantee that we will be able to accommodate your request.
For more assistance with an order that has already shipped, please reach out to us at support@anchoihome.com.